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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mary Elizabeth

April 26, 2024

5  out of  5 rating by Mary Elizabeth
"Roxana mi agente favorita , que brinda una excelente atención al cliente me siento muy agradecida por conocerte hace años trabajando para state farm"
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Clarixa Chirino

April 23, 2024

5  out of  5 rating by Clarixa Chirino
"Excellent service agents are very nice and very helpful. Always there for us and excellent support. Rosanna Stout has always been very helpful and goes the extra mile to help us."
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Myle Luong

April 23, 2024

5  out of  5 rating by Myle Luong
"I had trouble with the Safe & Save beacon was not recording almost three weeks. I had a hard time to go over to fix it, but I still cannot connect the data upload onto my IPhone. I visited the office and and it was my pleasure to receive the outstanding support which is above and beyone my expectation from Susana Sullivan. Susana is very patient, professional and had my phone fixed. This also cured my headaches the last couple weeks :) Big KUDOS to Susana! Mrs Myle Luong"
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April 5, 2024

5  out of  5 rating by JAIME MERCADO
"Mireya Miranda; She is very professional in the way she answers questions and solves problems or doubts that exist in relation to the different insurance policies."
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Beto De La G

April 5, 2024

5  out of  5 rating by Beto De La G
"Amazing service. MS. Mireya is the best. The most affordable car insurance ever, and the costumer service is top. Health insurances and live insurances Oslo are really affordable. Best insurance company. Full coverage car insurance is what I got because I'm borrowing money to get my car and State Farm gave me the best advices in what coverages to choose from. Absolutely the Best Agents And the best deals. Thank you so much."
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Luiis Mendoza

March 4, 2024

5  out of  5 rating by Luiis Mendoza
"Wao Susana make my day She helped me a lot I am very happy that state farm have Great people to serve, Thanks for everything 😊."
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Ramona Blanco

February 23, 2024

5  out of  5 rating by Ramona Blanco
"Wow, no se Como empezar, me tuve que mudar, desde el estado de Virginia al estado de Massachusetts, tuve muchos inconvenientes para cambiar mi poliza, porque el agente asignado de Massachusetts nunca tomaba las llamadas, para asi poder cambiar las placas de mi auto, lo cual es un requisito que debes tener para hacer el cambio, pero las personas de customer service, se comunicaron con la Srita. Susana, que es parte del personal de la oficina de Virginia, quien muy amable y diligente, me ayudo en el proceso, a pesar que mi poliza que tenia con ellos seria cancelada, le agradezco directamente a ella y a todas las personas involucradas en este proceso, no tuve que ir a una oficina, que esta a mas de 1 hora de mi casa y todo se pudo coordinar por telefono, mi poliza y documento requerido por RMV fue enviado a mi email en 15 min, gracias por su empatia y apoyo, les recomiendo al 200% esta oficina de seguros y busquen a la Srita Susana S. PD. SR. Griffin tiene muy buen personal en su oficina, espero lea esto."
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Maqs Asil

December 12, 2023

5  out of  5 rating by Maqs Asil
"The best! MIREYA MIRANDA is Respectful and honest and she tries the best to work with you and help you to get the best price over State Farm insurance and anytime that I had any question she answered in person or over the phone and put her time. I appreciate all her hard work and helping the customers."
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Mike Bernal

November 20, 2023

5  out of  5 rating by Mike Bernal
"Rosanna was very patient with me during a difficult time. I can't say I got what I wanted, but I know she did her best."
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Larry Moyer

October 19, 2023

5  out of  5 rating by Larry Moyer
"It only took him about 5 minutes to arrange for our windshield replacement."
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Cynthia Cavalieri

October 4, 2023

5  out of  5 rating by Cynthia Cavalieri
"Rosanna is knowledgeable and quick to respond to my questions or insurance needs. She is awesome!"
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Gary Ralston

August 30, 2023

5  out of  5 rating by Gary Ralston
"Craig and State Farm are the best!"
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Gabor Katona

August 6, 2023

5  out of  5 rating by Gabor Katona
"Reliable/ helpful business"
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Helen Tariku

July 7, 2023

5  out of  5 rating by Helen Tariku
"My family has been working with Rosanna at State Farm for ages now and she is the absolute best!!! She not only helps us get stuff done effectively and efficiently, but she is also such a kind and thoughtful person! I could not recommend her services enough."
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Melissa Pereira

June 12, 2023

5  out of  5 rating by Melissa Pereira
"Mireya Miranda was the associate that took care of our home & auto insurance and she went beyond to make sure we got the best rates. She is Fabulous to work with!"
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Nelson Aguilar

April 26, 2023

5  out of  5 rating by Nelson Aguilar
"Rosanna, she always help me and answer my phone calls every time I call, I wish all the customers service have the same patience that she have to explain everything I need to know. Thanks Rosanna"
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Waled Pacha

March 25, 2023

1  out of  5 rating by Waled Pacha
"Price doubled, tripled So i moved office, than company"
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Victor Korner

February 10, 2023

5  out of  5 rating by Victor Korner
"Quisiera agradecere a mi aseguradora STATEFARM por todo el apoyo prestado durante el robo de mi vehiculo, en muy corto tiempo me resolvieron mi situacion. Agradecimientos especiales a la agente Señora Mireya Miranda sin su apoyo, ayuda, gestion en resolver mi situacion es realmente apreciada una excelente persona muy profesional y que se pone en la situacion de los clientes. Agradecimientos sinceros para la empresa y en especial para la Señora Mireya Miranda. Victor KORNER"
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Cynthia Cardona

January 17, 2023

5  out of  5 rating by Cynthia Cardona
"The best State Farm agency. Rosanna you are the best ever so helpful. She always explains everything to me and gives examples so I can understand. Thank you for doing an amazing job and always leaving me happy. La mejor agencia de State Farm. Rosanna eres la mejor, siempre tan servicial , ella siempre me explica todo y da ejemplos para que pueda entender. Gracias por hacer un trabajo increíble y dejarme siempre feliz."
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Nii Adams

November 1, 2022

5  out of  5 rating by Nii Adams
"This agent was very knowledgeable and gave me every necessary advice for my insurance policy. She is second to none. I highly recommend her to anyone who needs a coverage in Virginia."
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Oscar A

September 17, 2022

5  out of  5 rating by Oscar A
"Highly recommended! I was helped my Mireya and she was amazing. She explained to me all the details of my new policy, cars and home. Overall great experience so far thanks to Mireya."
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Ŕuoxi Lī

September 12, 2022

5  out of  5 rating by Ŕuoxi Lī
"I'd like to thank Mireya for making the process of purchasing insurance policies easy. She's courteous and professional. I've never been a customer of State Farm, Mireya's service showed me that switching to State Farm is a good decision."
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Louisa Reyes

September 1, 2022

5  out of  5 rating by Louisa Reyes
"This agency is the greatest. I don’t want to go anywhere else. Their rates are unbeatable. Mireya is the agent that I always ask for. She always breaks it down for me to where I can understand it. She’s very helpful and helps me make the right decisions for what I need. This whole team of agents are the best. Thank you guys and thank you so much Mireya.🙏🏽❤️"
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Adje Wilson-Bahun

August 19, 2022

5  out of  5 rating by Adje Wilson-Bahun
"I am very impressed with Miranda Mireya service. She went above and beyond to explain to me, my new home insurance points by points and was immediately available to work with loan officer. She knows her job and knows what customers need and want. With her expertise I learned more about my home coverage. Thank you very much Miranda."
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Bryan Segovia Reyes

June 1, 2022

1  out of  5 rating by Bryan Segovia Reyes
"I really wish I can give them less than 1 star. I started with these people 6 months ago. I would not recommend this agent to anyone. First of all, I got a quote. Then, Melissa proceed to send me documents I had to sign. I did sign the documents the next day. I followed up a couple of days later and guess what they had not process them and told me to do it again. The quote you something and then the policy three months later after the first two payments it is completely different. They can’t explain why it’s completely different and tell you to call the main number and the main number tells you to call your agent. Lastly, I cancelled my auto and renters insurance because I have a new insurance company and guess what?? They cancelled my renters and only cancelled one of my cars leaving my other car under the policy and then still withdrawing the full amount. Then I requested the refund amount and they told me to that corporate should inform me about that. I called corporate and then corporate tells me my agent should inform me. Corporate and this agent needs to get their stuff together. Never Again !!!!!!"